At Sky Elites, we offer digital educational products and services, including the Forex Mastery Course, Sky Edge Indicator, live mentoring sessions, and downloadable learning materials. Since these are digital products that are delivered instantly, all purchases are generally final and non-refundable once access has been granted or the product has been activated.
Refunds may only be considered in exceptional circumstances, such as duplicate payments, incorrect billing, unauthorized transactions, or genuine technical issues that prevent you from accessing your purchased product and cannot be resolved by our support team within a reasonable timeframe. We encourage all customers to carefully review the course details, features, and pricing before making a purchase. If you have any questions about a product or plan, please contact us before completing your order.
If you believe you are eligible for a refund, please email support@skyelites.com within 7 days of your purchase with your full name, order or transaction ID, registered email address, and a brief explanation of the issue. Our team will review your request and respond within 5-7 business days. If your refund is approved, the amount will be credited to your original payment method, and it may take up to 10 business days for the funds to appear in your account, depending on your bank or payment provider.
Nothing in this Refund Policy affects any rights you may have under applicable consumer protection laws. Sky Elites reserves the right to update or modify this policy at any time, and any changes will be published on this page with the revised Last Updated date. For any questions regarding this policy, please contact us at support@skyelites.com.
